Reviews

8.5
Review score

Score Breakdown

Cleanliness
8.9
Comfort
7.9
Property location
9.0
Facilities
8.0
Staff
9.6
Value
7.9

Reviews

    Christine
    gb

    Review score

    9.6
    19 September 2018

    All in all a really good stay at the hotel, staff lovely.

    Room on the small side, shower was not hot, cold to warm every morning, didn't manage to get any English on the TV
    Lovely hotel, staff were great, very obliging.
    Elaine
    gb

    Review score

    7.9
    18 September 2018

    Very friendly and helpful staff

    James
    ie

    Review score

    8.8
    18 September 2018

    Great location, fantastic friendly personable staff. Over had a lovely time here.

    Branislav
    sk

    Review score

    7.5
    15 September 2018
    Noisy
    Staff 👌
    nz

    Review score

    7.5
    12 September 2018
    There are no comments available for this review.
    Egon
    ee

    Review score

    9.6
    4 September 2018
    Great receptionist Thomas! One of the best I have met
    de

    Review score

    9.2
    29 August 2018
    The friendliest staff I've ever encountered in a hotel!
    Ellest
    gb

    Review score

    10
    28 August 2018
    Staff very helpful and welcoming. Room was clean. Location: walking distance from the most famous landmarks and metro.
    Angela
    au

    Review score

    8.3
    15 August 2018

    Enjoy Napoli

    Small shower & difficult to flush the toilet...a bucket would have been easier
    Great location and excellent service from staff
    Seyed Meisam
    ir

    Review score

    7.5
    4 August 2018

    Choose for location

    Breakfast
    Location and staff
    bg

    Review score

    7.1
    30 July 2018
    Breakfast options were very poor.
    Location was good.
    gr

    Review score

    5.4
    26 July 2018
    There are no comments available for this review.
    Omer Saleem Ahmed
    ae

    Review score

    10
    23 July 2018

    Excellent!

    Toilette flushing is an art.
    Everything was perfect. Breakfast, facilities, room, etc. Thomas, Valeria and Ivan at reception were very helpful and hospitable who went out of their way to make our stay memorable. Perfect for families!
    it

    Review score

    7.5
    23 July 2018

    Nice staying (only one night), but I expected a bit more from a 4 stars hotel.

    Small room, bathroom with some problems (water didn’t flow well both in the bidet and in the shower)
    Location, silence and relax, air conditioning, hospitable and good service at the reception
    Anirban
    in

    Review score

    7.5
    18 July 2018

    Good, comfortable and worth to spend some romantic time with your partner.

    There was a space constraint within the room but that can be overlooked if you are coming with partner.
    The room was quite good and gave us a royal feeling. The bed was cozy.
    David
    gb

    Review score

    9.6
    6 July 2018

    The rooms are clean, comfortable, and very Italian. The staff go the extra mile.

    Some of the budget rooms are on the small side. We didn't book one, so it wasn't a problem. The breakfasts focus on the sweet side but there is fresh fruit, some cold meats and boiled eggs and a toaster. Freshly squeezed orange juice good. Coffee will be on the weak side unless you ask for it stronger (doppio).
    The staff at this hotel are friendly and efficient. If there's a problem, it's fixed. Location is brilliant. This isn't a big place, so don't expect any corporate nonsense. Go there only if you want to experience Naples, and you won't be disappointed.
    Ellen
    gb

    Review score

    9.6
    30 June 2018

    Wonderful staff and very central location!

    Whilst location was central it was a little noisy, which is understandable!
    Staff were incredibly kind and helpful, they gave us a packed breakfast when we had an early start. We also got a complimentary room upgrade! Location is great very close to great food and nightlife and hotel has lots of character!
    D
    de

    Review score

    7.5
    9 August 2018
    There are no comments available for this review.
    Sandhya
    my

    Review score

    9.2
    1 August 2018

    Good place for a short stay.

    I felt the shower area in the bathroom could’ve been in better condition. The door of the shower area was very creaky and made loud noises.
    Loved the pizzerias nearby! Great location. Staff were very accommodating and helpful. Would definitely recommend!
    Karina
    us

    Review score

    8.8
    8 July 2018

    good for 1 night

    breakffast could have been better
    antique and luxurious rooms with decent beds
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