Staff were really helpful. Gave us great advice for walking around Naples
A warm welcome and a great room but the breakfasts could have been better.
Breakfasts were a bit tired.
Extra helpful staff and great location in the historical centre.
It was a very pleasant surprise! The stuff was friendly, the room was new and very clean!
Very nice people and friendly can't do enough for you
Charming hotel with friendly faces to greet us.
We stayed at Hotel des Artistes for three nights in mid-April. It is on the first floor above the ground floor of a building with a small courtyard separated from via Duomo by a large pair of wooden doors. The steps up to the entrance are marble and surround a three person glass-walled elevator. The staff is thoughtful of their guests’ needs, and always very helpful and friendly, and their breakfast coffee and local pastries are a great way to start the day. We had the local cream-filled flaky pastries called sfogliatella. We were a short walk from the Archaeological Museum, from the numerous shops and restaurants on narrow and lively via Tribunali, and also a short walk from the Metro. We were able to see those sites and easily get the Metro to eventually reach Pompeii. The room we had was small but adequate and had lovely tables and chandeliers. If we visit Naples again we plan to stay here again.
Very clean hotel. The staff was very helpfull
Lovely hotel with great staff in the centre of the city
It was all great
The staff were very friendly, polite and very proud of their wonderful city. They upgraded our room to a suite which was a great surprise
Very nice hotel in the historical center of the city. Very nice staff, very freindly and helpful. Also the manager is very responsive to the needs of the hotel guests. The rooms are very clean. French rooms are a bit tiny, however, it is normal for Italy.
We were upgraded to a suite.
Super friendly staff and safe area
Breakfast had a lot of different variety, of course not typical American but I loved it. The male employee at the desk (so sorry I forgot his name) was incredibly friendly, told us things about the area and where to see and eat. Beautiful hotel, I liked the decor a lot, and overall all the employees were very very friendly
Friendly stuff, beautiful building
Great value for money in a central location
We enjoyed our stay at this pitoresk hotel. Very friendly and helpfull staff
The Showercabin was a little bit loose
A friendlly guy at the reception explained us a lot about the city. The coffee at the breakfast was on another level. Upon arrival we received a free upgrade to a room with a bigger bed. Also we received a bottle of wine when we checked out.
Really great and friendly
We booked for classic room and they upgraded us for the suite with the same money. Great stuff. Great location near to the centre.
Super friendly staff and clean/comfortable facility
Having to access hotel entry by intercom after 7 or 7:30 p.m. was challenging as the intercom did not always work. I realize it is for safety reasons to keep non paying guests from accessing the area. It made me think twice about whether I wanted to go out at night. I did and it worked out fine.
The staff was extraordinarily friendly and helpful. They provided a complimentary upgrade and a snack one afternoon as well as a departing bottle of wine.
The hotel is very conveniently located in the historic center of Naples. Very good staff, especially Thomas and Valeria. They love their city and are happy to give very useful advices . Clean rooms (we got free the suite for the first 2 nights instead of the standard room.) Good breakfast. High recommended!